Cart
0
Questions?
Got a question or need some help picking the perfect Diwali decor? We’re just a message away! At Poonam’s Decor, we’re all about making your festive season sparkle with style.
Got Any Questions?
Use the form below to get in touch with the sales team
Our store
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
Below are some of are common questions
What products are included in Poonam's Diwali collection?
Our collection features a wide range of festive decor including handmade diyas, wall hangings, flower strings, rangoli sets, torans, and pooja thalis. Each piece is crafted to bring warmth and joy to your Diwali celebrations.
Do you ship to the US?
Yes! We are delighted to offer shipping across the US. Our décor collections are designed to bring the spirit of Diwali to homes around the globe.
Are the decor items handmade?
Yes, all of our products, including diyas, wall hangings, and pooja thalis, are handmade with care by skilled artisans to bring authenticity and charm to your festive decor.
How do I take care of the handmade decor items?
Our handmade decor is crafted to be durable, but we recommend handling items like diyas and flower strings with care. Store them in a dry place to ensure they remain in excellent condition for years to come.
Do you offer returns or exchanges?
Yes, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will facilitate a return or exchange. Please note, customized items may not be eligible for returns unless there is a defect.